WILL THE RECESSION ELEVATE SOCIAL MEDIA MARKETING IN 2010?

“The Great Recession” has brought hard times to businesses in just about every sector, and has everyone re-thinking and re-prioritizing business expenses and operating strategies like never before. During economic “high times”, waste abounds. But during tough times, deep thought is put into every aspect of business. Couple this with the fact that we are seeing a trend where more and more people are moving away from television and traditional media, and we have a problem worth paying attention to. As a result, companies think twice before dumping the usual amount of cash into traditional media marketing and advertising.

Unless a certain traditional advertising method is tried and tested and producing positive results, it’s risky business to throw large amounts of cash at new untested marketing ideas. However, testing new concepts and ideas can now be done relatively free of cost through social media communities. And the good news? There’s a huge audience waiting on sites like Twitter and Facebook to participate in your marketing and advertising ideas.

High levels of participation can normally be achieved, and the success of testing the market in this manner is due to the insanely large percentage of people participating in social media communities. Just today, it has been reported that Facebook alone has registered 400 million users worldwide. This figure is up 50 million from the last estimate I read just one month ago. Another staggering statistic is the fact that 50% of the registered users check in on a daily basis. This creates an enormous opportunity for businesses.

The goal in advertising and marketing is to get your message and/or brand in front of as many people that you can, and to engage your audience accordingly. Common sense would tell you to take your message where the majority of the people are gathering and paying attention, which just happens to be Facebook and Twitter. Does it make sense to spend advertising dollars in a declining media market? Of course not. That’s why social media marketing is making more sense by the day.

That gets me to my main point. I see social media marketing becoming a cost control measure in the coming year as companies and agencies slash budgets vehemently to survive. Pulling money out of the declining traditional media outlets and doubling down on social media marketing is a complete common sense cost cutting strategy that we are already seeing, but you can bet your bottom dollar that it will become a strong trend in 2010.

Have you observed an increase in the use of social media for marketing purposes among small businesses, corporations and government agencies in your area? Tell us about it in the comments section below!

Carlton Flowers
Marketing Strategist

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TWITTER LIST BUILDING – TAKE THE DIRTY SHORTCUTS, OR BUILD NATURALLY?

In today’s podcast presentation we’ll talk about building your following on Twitter. Do you prefer to ramp-up the speed of your follower list growth artificially, or do you prefer “organic” follower building methods? With artificial Twitter follower list building, people hire consultants to handle the grunt work of collecting masses of new followers. Others pay an outright fee for a bulk amount of followers. But with organic building, these Twitter citizens prefer to meet and connect with others based on common interest and 1-on-1 interaction.

We will discuss the difference between the two methods, along with the following topics:

• When Twitter becomes nothing more than the Chicago phone book
• What happens when cheaters, scammers, and con artists all get together in one community
• The advantages to organic Twitter follower list building
• Why trust is vital to Twitter marketing for businesses
• The “Instant Rock Star Bait-and-Switch” dirty Twitter tactic

As always, feel free to post your comments and questions below, or call our Google Voice line at (636) 377-0006 and leave a short message to voice your opinion!

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 Dirty Twitter Follower List Building Tactics [9:07m]: Play Now | Play in Popup | Download

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THE SIMPLE STEPS TO CULTIVATING CUSTOMER TRAFFIC USING TWITTER

This week, Kim of the Kingdom City, Missouri Comfort Inn hotel posed a simple yet important question to me that many businesses and sales professionals often ask… “how do you drive traffic to your Twitter presence on the web?” This is an excellent question! I have a simple,  straight-to-the-point strategy that you can use right now. In today’s podcast, I’ll cover the details of getting quality customer traffic to your online business presence using Twitter as your main tool. The steps are as follows:

• First, make a nice Twitter landing page for your bio address
• Do not sell directly on your Twitter page. Make it fun. Get to know people!
• Give benefits, features, or special offers for your business AFTER your introduction
• Give people a reason to contact you on Twitter for a special offer or giveaway
• Give a link to your company website and tell people what they will see if they visit your site
• Give a steady tweet stream daily, but do NOT overdo your frequency
• Interact with as many people as possible via Twitter
• Create a Facebook fan page and link to it on the Twitter bio page
• Give every customer that visits your place of business a reason to get on Twitter BEFORE they leave your store

The details are covered in the audio podcast. Do you have questions or comments? Post them below. Or, if you would like to call and leave a 30-second message, use our new Google Voice number by dialing 636-377-0006. I’ll be looking forward to hearing your comments!

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 How To Drive Traffic To Your Business Presence On The Web Via Twitter [9:50m]: Play Now | Play in Popup | Download

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UPS VIDEO – SEIZING SOCIAL MEDIA OPPORTUNITIES

This video by Adam Ostrow via the Mashable blog comes from the “Seizing Opportunities” video series produced by the UPS company. Adam gives a straight-forward explanation of why you should monitor the social media activity in your industry and create your own social media marketing plan.

We all realize by now that business marketing is making a serious shift to social media sites. The three most important social media platforms today are Facebook, Twitter, and blogging in general. If you are just getting started in “web 2.0″ marketing, this would make a great foundation, and you don’t have to create anything elaborate. Getting involved and interacting with people should be your main goal.

Adam explains that it is vital to keep track of what is going on in your industry. A good way to do this is to follow industry leaders on social media websites. For example, I pay close attention to Fox Television’s Clayton Morris on Twitter to stay on the edge of social media strategy consulting. A useful site that you can use for searching out industry leaders is Twellow.

Next, you will want to decide on what management software platforms that you will use in order to stay up on the information that industry leaders are putting out on the web. For example, desktop applications for Twitter such as Tweetdeck or Twihrl will allow you to organize the way that you keep up with this information. There are also numerous cell phone applications that allow you to track Tweets. You can even sign up for social media alerts which will email you any time your business name (or one that you are tracking) has been posted to a social media forum.

Overall, I consider it a “best practice” to stay connected with industry leaders and your clientele via social media websites in order to maximize your exposure and marketing potential. Enjoy the video!

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BUILDING A MASSIVE TWITTER FOLLOWING – IS THIS THE BEST WAY TO MARKET YOUR BUSINESS?

In today’s podcast, the topic of discussion centers around Twitter marketing. Is it really advantageous to spend time building a huge Twitter following for business exposure? We’ll discuss the pros and cons of Twitter “list building”, and whether or not you are really getting the most bang out of your buck. Also up for discussion: paid list building services and what you really get for your money.

We are now seeing everything from website sales pages to even eBay auctions promising to add a certain number of followers to a Twitter account for a certain fee. Some are even charging an exorbitant amount of money for their service, but what do you end up with? What is the quality of the list that you have paid your hard-earned money for? And who’s to say that the list sellers aren’t pulling a scam on their customers?

As easy as it is to create fake Twitter accounts, I would be cautious about the validity of purchasing guaranteed followers. Even with real accounts, there’s still no way to qualify the list members. I caution any sales professional or business owner to seriously think about delving into list purchasing before wasting their money. Many Twitter community members now frown on others who participate in artificial list building. In the end, you may not be able to “buy” your online reputation back if your fast-track idea turns sour.

Last but not least, I give my insight on what metric you really SHOULD be tracking instead of the size of your Twitter following or the number of clicks you generate from your link posting. Most marketers gauge success by the number of clicks they receive for an online advertisement or pitch. However, there is one metric that goes far beyond click counting. What is it, you ask? You’ll have to listen to the podcast to find out!

Click the podcast icon below to listen in and then share your thoughts, questions and comments on the blog!

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 The Truth About Twitter List Building For Business [9:41m]: Play Now | Play in Popup | Download

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TWITTER DOMINATES THE NEWS AS SOCIAL MEDIA MARKETING CONTINUES TO RISE

For the past few weeks, it seems that Twitter has been dominating news reports, television & radio discussions, and even household discussions. We have finally arrived at the point that it is a difficult task finding someone who has not at least heard much about Twitter. Television stars, radio show hosts, network news reporters, and even top athletes are being turned on to Twitter at an alarming rate. Chad “Ocho Cinco” has even made plans to post a tweet during an NFL football game as a touchdown celebration!

But what does the future hold for Twitter and social media marketing as it relates to the business world?

I think this marks the beginning of what I predicted last November (2008). The groundswell is about to start, and we will see a tidal wave of change in the business community. We’re on the cusp of that 6 to 18 month “gestation” time that we talked about. This is where it will begin to be an exciting time for everyone.

I’m going to step out on a limb and tell you that social media may be one of the few sectors that has a positive effect on reversing the current economic trend. It has the power of leverage, and is generating the excitement needed to attract investors from all levels. The reason I say this is due to the fact that the valuation of the major players has risen to astronomical levels (Facebook, Twitter, Youtube). Facebook is sitting on a market value of about $15 billion. Twitter could be worth a few billion. Both companies are starting to attract suitors.

We saw Youtube get purchased by Google for $1.65 billion in 2006, only 2 years after the site was launched. I believe Twitter is next. And I also believe that Google will be the purchaser, and they will pay a premium. I’m not sure how much it will be, but I look for it to be more than the Youtube purchase price.

This major investment talk is going to trickle down to the business community quickly. When local businesses, both small and large, see the seriousness of the potential buyout, they are going to start paying attention to the power of these social media websites. It’s bound to happen.

Until then, I am going to focus on helping to educate small business owners and professionals on the potential of social media marketing. I have a free audio offer (you just have to pay the cost to have it shipped to you) entitled ”The Seven Secrets of Revolutionizing Your Business Through Social Media Strategy” which is located at http://carltonzone.com/seven-secrets.php. Get a copy of this audio and heed my advice!

To your continued success,

Carlton Flowers

Marketing Strategist

573-893-9498

carlton.flowers@gmail.com

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INTERNET SALES SET TO GROW 14% IN 2009

With the recession looming and financial institutions nursing their wounds, can you believe that internet sales will actually GROW by 14% in 2009? Yes, it is true. Right smack dab in the middle of the worst recession our country has ever seen, spending will increase on the web.

Experts (other than myself) are predicting a total market share of $141 billion for web-based retail sales & service this coming year. This is mind-numbing. I tend to believe the prognosticators who are making this rather bold prediction. As people tighten their wallets, the general tendency is to find bargains any way possible. What better way is there to find the lowest prices and highest value other than the internet?

I’ve been saying for quite some time that we will be seeing two major shifts in the local business world. The first will be the impact upon traditional media advertising due to the meteoric rise in social media site usage. The second will be the stampede of local business owners and professionals rushing to get connected to the majority of local residents who are using the social media sites on a daily basis. Critical mass will occur once the first local business owner reports tangible gains utilizing social media for marketing purposes.

This brings me to the question in the title of this post. Local business owners and professionals, when it comes to advertising and marketing investment, where’s YOUR wallet? (forgive me, Capital One, I had to use your snappy catch phrase to make this point!)

Right now, the overwhelming majority of local business owners are keeping their advertising bucks in stonehenge media (my pet name for the age-old media venues). However, while the status quo continues pouding their hard-earned dollars into stonehegne media, a select few are going to flank their business sectors on the battlefield for customers and launch a surprise attack with social media marketing. Smart business owners will start to balance their advertising dollars between stonehenge media and online social media. If you don’t believe it, just watch what happens in 2009 and call me in a few months so I can tell you “I TOLD YOU SO!”

There will be a large percentage of local business owners and professionals in due time who will wise up and want to make the investment in social media, but many will be completely clueless on how to go about doing so. When the time comes, Mr. & Mrs. Local Entrepreneur, you better be looking up Carlton Flowers in the Yellow Pages and making a fast phone call for help.

Carlton Flowers, Social Media Expert

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Twitter is steamrolling the social media society. In my opinion, it is the hottest social site on
the internet today. What started as just an idea to get attention on a broad scale has morphed into a possible tool that can be used to enhance local prospects for entrepreneurs.

With all of the new Twitter accessory sites popping up on a daily basis, you have a plethora of tools that can be used to actually help develop a business, and even do market research. But what I find most interesting is that practically nobody in my local area is aware of this.

Jefferson City Missouri boasts about a dozen twitter users to my knowledge. I only see one politician (Peter Kinder), and one business owner using the service to their advantage. It appears that the market is wide open. But once the word gets out, there will be a mad dash by local area businesses to gain the biggest influence from using the social sites. I predict an overnight explosion of small business Twitter use.

What I really find exciting is the fact that the first business in each particular sector will stand to gain the most by jumping into the social community before their competitors. The first movers will reap the biggest rewards. All others will have to fight long and hard, and use creativity to put a dent in the market influence of the first movers.

What is really intriguing is the fact that the first movers will be able to establish themselves as the reigning authorities in their field of expertise, just by their own designation. It’s human nature that we follow the ground breakers and give them respect as authoritative experts, simply because they arrived on the scene first. That is why companies like Nike and IBM still sit atop the roost to this day, because they were of the first to break through in their fields.

I’ve been studying the social media phenomenon on a daily basis, but my focus has mainly been on the benefits of using these sites to expand and conquer market share with a small business. I have found that even some of the Fortune 500 companies have successfully implemented social media campaigns to launch new products and services. For example, Cisco just completed a long social media campaign to launch their new routers nationwide.

What these large companies have effectively done is to set the groundwork for small businesses to reproduce their positive results. It’s jsut a matter of having the right strategy for each individual sector.

Do you have a question about social media use in business that I can answer? Comment on this posting, or send an email to carlton.flowers@gmail.com and I will be glad to look into your question and provide an educated answer!

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